SHARKOAI SECURE ROUTING GATEWAY|All Systems Nominal
Contact Us & Technical Inquiries
Direct line to SharkoAI core researchers, benchmark auditors, enterprise integration teams, and platform security engineers.
SYSTEM STATUSNominal
INGESTION LATENCY24ms
MESH UPTIME99.98%
PGP FINGERPRINT
Select Routing IntentDeterministic Triage
info
Your inquiry will be routed directly to on-call platform engineers. Average response time: 2.1 hours.
hubDirect Gateways
Direct Contact Channels
terminal
< 12h SLA responseTechnical Inquiries & API Support
Bug reports, harness integration questions, WebSocket API keys, and rate limit adjustments.
support@sharko.ai
security
< 4h Critical P0 SLASecurity & Vulnerability Disclosure
PGP-encrypted channel for reporting sandbox vulnerabilities, API key leaks, and prompt isolation bugs.
security@sharko.ai
science
< 24h Research SLAResearch & Model Benchmark Audits
Submit frontier weights, custom benchmark datasets, SWE-bench evaluation requests, and test harnesses.
audit@sharko.ai
domain
< 8h Dedicated SLAEnterprise & Institutional Relations
Dedicated SLA coverage, on-premise harness deployments, and private telemetry streaming contracts.
enterprise@sharko.ai
helpAudit Protocol Knowledge Base
Frequently Addressed Audit Inquiries
SharkoAI does not accept financial remuneration for directory placement, ranking boosts, or benchmark manipulation. Every evaluation is executed against open, reproducible SWE-bench test harnesses hosted on deterministic bare-metal hardware clusters. All test run logs and git hash references are cryptographically recorded.
quizIntelligence Knowledge Base
Frequently Asked Questions
Empirical answers, architecture telemetry, and platform specifications.
